Warranty Policy
Welcome to Hadibest Super Store. We are committed to providing quality products and excellent customer satisfaction. This Warranty Policy explains the warranty coverage applicable to products purchased from our store.
1. Warranty Coverage
Certain products sold by Hadibest Super Store may include a manufacturer warranty or store warranty depending on the product category and brand.
Warranty coverage may include:
- Manufacturing defects
- Hardware malfunctions not caused by misuse
- Factory-related faults
Warranty does not cover:
- Physical damage
- Water or liquid damage
- Power surge damage
- Improper handling or misuse
- Unauthorized repairs or modifications
- Damage caused by accidents or negligence
2. Warranty Duration
Warranty periods vary depending on the product and manufacturer specifications.
Examples:
- Electronics: 7 days – 12 months
- Accessories: Limited or no warranty unless stated
- Clearance products: May not include warranty coverage
The exact warranty duration will be communicated on the product page, invoice, or purchase receipt.
3. Warranty Claim Process
To request warranty support:
- Contact our support team with your order details
- Provide proof of purchase or invoice
- Describe the issue clearly
- Submit photos or videos if required
Our technical team will inspect the product before approval.
4. Repair or Replacement
If a product qualifies under warranty:
- The product may be repaired, replaced, or serviced
- Replacement depends on product availability
- Refunds are not guaranteed unless approved by management
5. Customer Responsibility
Customers are responsible for:
- Proper product usage
- Following manufacturer instructions
- Backing up personal data before repair or replacement
Hadibest Super Store is not responsible for data loss during repair processes.